(投訴信)

　　Directions: Write a letter of complaint according to the following situation: You bought an air conditioner in Sun Appliance and had it installed the other day, but you found that the fan made too much noise when the machine operated. You demand the store to send a representative to check it up.

　　Write your letter in no less than 150 words. Do not sign your own name at the end of the letter; use Li Ming instead. You do not need to write the address.

　　June 23, 2007

　　Dear Sir or Madam,

　　I’m writing to lodge the complaint about the poor quality of an air conditioner that I purchased from Sun Appliance Company.

　　Frankly speaking, Sun Appliance has always been my favorite. On April 4, 2007, I bought the air conditioner (serial number 12345) from one of your chain store located in Lang Fang. The machine operated well at first, but ten days later, there was a fault that bothered me, that is, the fan made so much noise that I could not sleep well at night. Worse still, the cooling system didn’t work well and the machine began to leak recently. Its poor quality ruined almost all my previous impression toward your products.

　　I strongly suggest that a repairman or a service engineer should be sent to my home without delay. I wonder if you could pinpoint the exact cause of the malfunction as soon as possible. If you can’t, I am afraid that I will request for full amount of refund or a new air conditioner.

　　I would appreciate all your assistance in this matter. If you have any questions, please don’t hesitate to contact me. Look forward to your reply.

　　Yours Sincerely,

　　Li Ming

　　(邀請信)

　　Directions: Suppose you are the dean of the History Department, Peking University. You want to invite Professor Herb Jason, a well-known scholar of Chinese history, to come to attend an international conference on Chinese history. You’ll cover the following points:

　　The purpose of the invitation

　　The time and place of the conference

　　Ask him a favor of presenting a lecture to your students during his stay

　　Write your letter in no less than 150 words. Do not sign your own name at the end of the letter; use Li Ming instead. You do not need to write the address.

　　June 23, 2007

　　Dear Professor Herb Jason,

　　I am Li Ming, dean of the History Department, Peking University. I am writing to invite you to participate in an international convention that is to be held in Beijing from 22th to 25th, July, 2007.

　　Since your visit in Beijing last year, all the teachers that attended your lecture have been deeply impressed with your thorough knowledge and profound understanding of the subject. We would be pleased if you could come, as our guest of honor, to the International Conference on Chinese History, If possible, would you please deliver a speech on whatever subject that interests you. Enclosed in this letter is a time schedule for the event. You would, of course, receive our standard honorarium to cover traveling and other expenses. When you arrive in Beijing, I will certainly meet you at the airport.

　　Please let me know your date of arrival if you can come and tell us when you can make the trip. If you have any questions, please don’t hesitate to contact me. Look forward to your reply.

　　Yours sincerely,

　　Li Ming

　　(感謝信)

　　Directions: Write a letter of thanks according to the following situation. Once you were ill and were hospitalized for a few weeks in the Chaoyang Medical Center, Taiyuan, Shanxi Province. During your stay the entire staff were kind to you. When you came back home, you wrote them a letter of thanks.

　　Write your letter in no less than 150 words. Do not sign your own name at the end of the letter; use Li Ming instead. You do not need to write the address.

　　June 23, 2007

　　Dear Sir/Madam,

　　I’m writing to extend my heartfelt thanks to all the nurses and doctors in your hospital.

　　Last month, while I was on a business trip in Taiyuan, Shanxi province, I suffered from a bad cold and a fever, so I was sent to Ward Rom 201, Chaoyang Medical Center. During my stay at hospital, nurses on duty patiently took my temperature, regularly examined my body, and often fed meals to me. In addition, doctors prescribed me the most effective drugs and gave the best medical advice. Thanks to the constant care from the hospital staff, I recovered quickly. Now that I have returned home, the excellent service of your hospital still impresses me. I believe that as patient, I have received the most professional treatment and the most considerate care.

　　Please allow me to convey my sincere greetings toward the doctors and nurses that contribute all their efforts, patience and energy to their patients. Nothing can express my gratitude except my best wishes to them. If you have anything that needs my help, please don’t hesitate to contact me.

　　Yours sincerely,